Terms and Conditions

Last updated: January 27, 2026

Welcome to Dimas Software. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

In these Terms:

  • "Company," "we," "us," or "our" refers to Dimas Software, located at MD-6524, str. Independenţei, s. Hîrbovăţ, rl. Anenii Noi, Republica Moldova.
  • "Client," "you," or "your" refers to any individual or entity that accesses our website or engages our services.
  • "Services" refers to all software development, consulting, design, and related services provided by Dimas Software.
  • "Website" refers to our website and all its pages and content.
  • "Deliverables" refers to any software, code, designs, documentation, or other materials produced as a result of our Services.

2. Services

2.1 Scope of Services

We provide custom software development services including but not limited to:

  • Web application development (React, Next.js)
  • Mobile application development (React Native, Expo)
  • UI/UX design
  • Backend development
  • Technical consulting
  • Maintenance and support

2.2 Project Agreements

Each project will be governed by a separate project agreement or statement of work ("SOW") that outlines the specific scope, timeline, deliverables, and pricing. In case of any conflict between these Terms and a project agreement, the project agreement shall prevail.

3. Intellectual Property Rights

3.1 Client Materials

You retain all rights to any materials, content, or intellectual property you provide to us for the purpose of completing the project. You grant us a limited license to use such materials solely for the purpose of providing our Services.

3.2 Deliverables

Upon full payment of all fees, you will own all rights to the custom Deliverables created specifically for your project, except for:

  • Pre-existing Materials: Any code, libraries, frameworks, or tools that existed prior to the project or were developed independently.
  • Third-party Materials: Any third-party software, libraries, or assets incorporated into the Deliverables, which remain subject to their respective licenses.
  • Reusable Components: Generic, non-client-specific code or components that we may reuse in other projects.

3.3 Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to display and reference completed projects in our portfolio and marketing materials.

4. Payment Terms

4.1 Fees

Fees for our Services will be outlined in the project agreement. We may charge on a fixed-price, hourly, or retainer basis as specified.

4.2 Payment Schedule

Unless otherwise agreed:

  • A deposit of 30-50% is required before work begins
  • Progress payments may be required at agreed milestones
  • Final payment is due upon project completion and delivery

4.3 Late Payments

Payments not received within 14 days of the due date may be subject to:

  • Late fees of 1.5% per month on outstanding balances
  • Suspension of work until payment is received
  • Retention of Deliverables until full payment

5. Project Timeline and Delivery

5.1 Timelines

Project timelines are estimates based on the information available at the time of the proposal. Actual delivery dates may vary due to factors including but not limited to scope changes, client delays in providing feedback or materials, and unforeseen technical challenges.

5.2 Client Responsibilities

To ensure timely delivery, you agree to:

  • Provide required materials, content, and feedback in a timely manner
  • Designate a point of contact with decision-making authority
  • Respond to communications within 3 business days
  • Review and approve deliverables within agreed timeframes

5.3 Delays

Delays caused by the Client may result in timeline adjustments and additional fees. We will communicate any anticipated delays as soon as they become apparent.

6. Revisions and Changes

6.1 Included Revisions

The number of revision rounds included will be specified in the project agreement. Revisions must be within the original project scope.

6.2 Scope Changes

Any changes to the project scope ("change requests") must be submitted in writing. We will provide a cost and timeline estimate for the changes, and work will not proceed until the change request is approved.

7. Warranties and Disclaimers

7.1 Our Warranty

We warrant that:

  • Our Services will be performed in a professional and workmanlike manner
  • Deliverables will substantially conform to agreed specifications for a period of 30 days after delivery
  • We have the right to provide the Services and grant the licenses described herein

7.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.3 Third-Party Services

We are not responsible for the availability, reliability, or performance of any third-party services, platforms, or APIs integrated into your project.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability for any claims arising from these Terms or our Services shall not exceed the total fees paid by you for the specific project giving rise to the claim.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, data, or business opportunities.
  • We shall not be liable for any damages resulting from your use or inability to use the Deliverables.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the project. This obligation shall survive the termination of these Terms for a period of 2 years.

10. Termination

10.1 Termination by Client

You may terminate the project at any time with 14 days written notice. Upon termination:

  • You will pay for all work completed up to the termination date
  • You will receive all completed Deliverables for which payment has been made
  • Any deposits for uncompleted work are non-refundable

10.2 Termination by Us

We may terminate the project if:

  • You fail to make payments when due
  • You breach these Terms or the project agreement
  • You become unresponsive for more than 30 days

11. Indemnification

You agree to indemnify, defend, and hold harmless Dimas Software and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

  • Your breach of these Terms
  • Your use of the Deliverables
  • Any materials you provide that infringe third-party rights
  • Your violation of any applicable laws or regulations

12. Force Majeure

Neither party shall be liable for any delay or failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, government actions, or infrastructure failures.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Republic of Moldova. Any disputes arising from these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts of the Republic of Moldova.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any project agreements, constitute the entire agreement between the parties and supersede all prior discussions, negotiations, and agreements.

14.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our Services after changes constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.4 Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.5 Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Dimas Software
MD-6524, str. Independenţei
s. Hîrbovăţ, rl. Anenii Noi
Republica Moldova

Email: contact@dimas-software.com